4prόodoς – Performance Management
A Performance Management System is a tool enabling you to ensure that the whole organization is aligned to your company goals. Its guidelines introduce “ad hoc virtuous circles” promoting continuous performance optimization across the organization.
A Performance Management System is more than a simple business intelligence dashboard. It’s a customized proactive tool guiding day-to-day activities towards the achievement of the planned targets. It’s an ideal work environment to create the best action plan based on your specific needs and objectives, showing exactly what to do and when to do it, assessing the progress and motivation of all the stakeholders involved in each business processes for optimal results.
4prόodoς offers clear guidance and a structured approach to help your company implement changes in the smoothest possible way.
- INTUITIVE INTERFACE – No more waiting for the IT experts: just drag and drop items from your data sources and create your own reports in no time
- DATA SOURCES – Display data from multiple sources on the same dashboard or chart
- REAL-TIME ANALYTICS – All you need to know to make informed critical business decisions at your fingertips
- MOBILE METRICS – Access your dashboards anywhere, anytime with our mobile APP
- COACHING – Monitor Coaching effectiveness and adjust contents to better reach your goals
- STATISTICAL PREDICTION – Statistical Engine for more accurate forecasts
- CHARTING, ALARMS & MONITORING, ESCALATION PATH – Results sharing, Real time alarms and monitoring with different levels of alarm thresholds
- MULTICHANNEL COMMUNICATION – Proactive messages delivered via web Carousel, IVR, SMS, email, Wall-Display, and APPs
- VOICE OF THE CUSTOMER – Real time survey analysis of Customer feedback and Customer experience evaluation on each contact point
- REWARDS & RECOGNITION – Easily manage all employee engagement, award and recognition processes