{"id":2155620,"date":"2025-09-04T11:39:30","date_gmt":"2025-09-04T09:39:30","guid":{"rendered":"https:\/\/www.technevalue.com\/?post_type=portfolio&#038;p=2155620"},"modified":"2025-10-07T18:10:43","modified_gmt":"2025-10-07T16:10:43","slug":"betflag","status":"publish","type":"portfolio","link":"https:\/\/www.technevalue.com\/it\/projects\/betflag\/","title":{"rendered":"BetFlag"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"cz_sticky_col wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1759836959989\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Bet Flag \u00e8 un concessionario di scommesse italiano che si occupa di gioco online e usa piattaforme telematiche e tecnologie proprietarie. Grazie all\u2019unicit\u00e0 dei servizi innovativi che offre, oggi BetFlag \u00e8 leader del mercato del gioco online in Italia.<\/p>\n<p>BetFlag \u00e8 sempre stata molto attenta alle esigenze dei propri clienti; la scelta \u00e8 ricaduta naturalmente, dunque, su una piattaforma di contact center multicanale, scalabile, modulare ed efficiente come Genesys Cloud che le permette di occuparsi delle esigenze di ogni cliente, indipendentemente dal canale su cui vengono espresse.<\/p>\n<p>As a systems integrator, BetFlag chose TechneValue for its ability to provide support and assistance in integrating the Genesys technology with its business systems. Throughout the implementation activities, our professionalism and precision were crucial to the success of the project.<\/p>\n<p>Our professional and attentive approach to BetFlag&#8217;s needs was also fundamental in the post-sales phase: our punctual and collaborative assistance in resolving any issues that arose helped BetFlag to ensure a positive customer experience for all their users.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"440\" src=\"https:\/\/www.technevalue.com\/wp-content\/uploads\/2025\/09\/BetFlag_Success.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"BetFlag_Success\" srcset=\"https:\/\/www.technevalue.com\/wp-content\/uploads\/2025\/09\/BetFlag_Success.jpg 700w, https:\/\/www.technevalue.com\/wp-content\/uploads\/2025\/09\/BetFlag_Success-300x189.jpg 300w, https:\/\/www.technevalue.com\/wp-content\/uploads\/2025\/09\/BetFlag_Success-18x12.jpg 18w, https:\/\/www.technevalue.com\/wp-content\/uploads\/2025\/09\/BetFlag_Success-600x377.jpg 600w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div id=\"cz_110916\" class=\"cz_110916 cz_wh cz_wh_line_between\"><div class=\"mb10 last0 clr\"><div class=\"clr\"><span class=\"cz_wh_left\"><b>Cliente<\/b><\/span><span class=\"cz_wh_right\">Bet Flag<\/span><\/div><div class=\"cz_wh_line\"><\/div><\/div><div class=\"mb10 last0 clr\"><div class=\"clr\"><span class=\"cz_wh_left\"><b>Luogo<\/b><\/span><span class=\"cz_wh_right\">Italia<\/span><\/div><div class=\"cz_wh_line\"><\/div><\/div><div class=\"mb10 last0 clr\"><div class=\"clr\"><span class=\"cz_wh_left\"><b>Settore<\/b><\/span><span class=\"cz_wh_right\">Gioco d'azzardo<\/span><\/div><div class=\"cz_wh_line\"><\/div><\/div><div class=\"mb10 last0 clr\"><div class=\"clr\"><span class=\"cz_wh_left\"><b>Skills<\/b><\/span><span class=\"cz_wh_right\">Genesys Cloud \/ 4Proodos \/ Digital Pegasus<\/span><\/div><div class=\"cz_wh_line\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Bet Flag is an Italian betting concessionaire, which deals with remote gaming and uses fully proprietary telematic platforms and technologies.","protected":false},"author":5,"featured_media":2155947,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"portfolio_cat":[],"portfolio_tags":[],"class_list":["post-2155620","portfolio","type-portfolio","status-publish","format-standard","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.technevalue.com\/it\/wp-json\/wp\/v2\/portfolio\/2155620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.technevalue.com\/it\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/www.technevalue.com\/it\/wp-json\/wp\/v2\/types\/portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/www.technevalue.com\/it\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.technevalue.com\/it\/wp-json\/wp\/v2\/comments?post=2155620"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.technevalue.com\/it\/wp-json\/wp\/v2\/media\/2155947"}],"wp:attachment":[{"href":"https:\/\/www.technevalue.com\/it\/wp-json\/wp\/v2\/media?parent=2155620"}],"wp:term":[{"taxonomy":"portfolio_cat","embeddable":true,"href":"https:\/\/www.technevalue.com\/it\/wp-json\/wp\/v2\/portfolio_cat?post=2155620"},{"taxonomy":"portfolio_tags","embeddable":true,"href":"https:\/\/www.technevalue.com\/it\/wp-json\/wp\/v2\/portfolio_tags?post=2155620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}