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CUSTOMER MANAGEMENT CONSULTING PRACTICE
Business Consulting: Methodology and industry expertise, Customer relationship management, Multi-channel customer service and support, Sales process automation, Marketing and analytics, Mobile and contact center solutions. -
CTI Contact Center Practice
Our Technical Support and Professional Services Teams can help you get the most out of your CTI software with a strong focus on the Genesys solution suite. -
ERP/CRM Enterprise Practice
Consulting and Professional Services to drive business needs and to implement projects on CRM with strong focus on Salesforce platform -
BIG DATA & ADVANCED ANALYTICS Practice
Proven expertise and successful track record in Big Data & Data Management projects: let our experienced professionals guide and support your business in acquiring a better understanding of phenomena, facts and human behaviors associated with your processes, customers, organization and technological infrastructures. -
4prόodoς – Performance Management
Ideal work environment to create the best action plan based on your specific needs and goals, showing exactly what to do and when to do it for optimal results. -
Genesys CRM Plugin
Natively integrate your Genesys communication platform with your CRM or with any other custom support system.
CUSTOMER MANAGEMENT PRACTICE
Our extensive methodology and industry expertise includes Customer relationship management, Multi-channel customer service and support, Sales process automation, Marketing and analytics, Mobile and contact center solutions.
CTI CONTACT CENTER PRACTICE
TechneValue’s Professional Services Team provides tailor-made consulting, integration, management and support solutions for large and medium enterprises. Our CTI Professional Services’ unique know-how and experience helps you to strengthen the relationships with your clientele through state-of-the-art call/contact center technology.
ERP/CRM ENTERPRISE PRACTICE
TechneValue’s Professional Services Team provides tailor-made consulting, integration, management and support solutions for small and medium enterprises. Our CRM Professional Services’ unique know-how and experience helps you to strengthen the relationship with your clientele through the latest Salesforce technology.Read more →
PERFORMANCE MANAGEMENT SYSTEM
An ideal work environment to create an action plan calibrated for your specific needs and goals, showing exactly what to do and when to do it, assessing the progress and motivation of all the stakeholders involved in each business process for optimal results.