• CUSTOMER MANAGEMENT CONSULTING PRACTICE

    CUSTOMER MANAGEMENT CONSULTING PRACTICE

    Business Consulting: Methodology and industry expertise, Customer relationship management, Multi-channel customer service and support, Sales process automation, Marketing and analytics, Mobile and contact center solutions.
  • CTI Contact Center Practice

    CTI Contact Center Practice

    Our Technical Support and Professional Services Teams can help you get the most out of your CTI software with a strong focus on the Genesys solution suite.
  • ERP/CRM Enterprise Practice

    ERP/CRM Enterprise Practice

    Consulting and Professional Services to drive business needs and to implement projects on CRM with strong focus on Salesforce platform
  • BIG DATA & ADVANCED ANALYTICS Practice

    BIG DATA & ADVANCED ANALYTICS Practice

    Proven expertise and successful track record in Big Data & Data Management projects: let our experienced professionals guide and support your business in acquiring a better understanding of phenomena, facts and human behaviors associated with your processes, customers, organization and technological infrastructures.
  • Genesys CRM Plugin

    Genesys CRM Plugin

    Natively integrate your Genesys communication platform with your CRM or with any other custom support system.
  • LOGMEIN SOLUTIONS

    LOGMEIN SOLUTIONS

    Communication & Collaboration, Engagement & Support and Identity & Access solutions to help companies of every size to work better and achieve better results.

CUSTOMER MANAGEMENT PRACTICE

CUSTOMER MANAGEMENT PRACTICE

Our extensive methodology and industry expertise includes Customer relationship management, Multi-channel customer service and support, Sales process automation, Marketing and analytics, Mobile and contact center solutions.

Read more →

CTI CONTACT CENTER PRACTICE

CTI CONTACT CENTER PRACTICE

TechneValue’s Professional Services Team provides tailor-made consulting, integration, management and support solutions for large and medium enterprises. Our CTI Professional Services’ unique know-how and experience helps you to strengthen the relationships with your clientele through state-of-the-art call/contact center technology.

Read more →

ERP/CRM ENTERPRISE PRACTICE

ERP/CRM ENTERPRISE PRACTICE

TechneValue’s Professional Services Team provides tailor-made consulting, integration, management and support solutions for small and medium enterprises. Our CRM Professional Services’ unique know-how and experience helps you to strengthen the relationship with your clientele through the latest Salesforce technology.Read more →

SERVICE DESK AND HELP DESK


Whether they are technical issues of your employees or of your customers, or just activities you want to outsource, we have the right solutions for you! Our Service Desk, Help Desk, Support Center and Business Process Outsourcing services take care of such activities that you don’t want to worry about; you will have more time and energy to focus on your core activities.