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CUSTOMER MANAGEMENT CONSULTING PRACTICE
Business Consulting: Methodologies and industry expertise, customer relationship management, multi-channel customer service and support, sales processes automation, marketing and analytics, mobile and contact center solutions. -
CTI Contact Center Practice
Technical support and Professional Services team can help you get the most out of your CTI software with strong focus on the Genesys Solutions Suite -
ERP/CRM Enterprise Practice
Consulting and Professional Services to drive business needs and to implement projects on CRM with strong focus on Salesforce platform -
BIG DATA & ADVANCED ANALYTICS PRACTICE
Expertise and experience to deliver on big data & data management projects, Our fields experience guides and supports the Enterprise to understand phenomena, facts and behaviours about processes, customers, organisations and technological infrastructures. -
4prόodoς – Performance Management
Great work environment where to build the best “workout plan” tuned with your needs and goals, showing exactly what to do (and when)
CUSTOMER MANAGEMENT PRACTICE
Our areas of expertise consists of knowledge of methodologies and industry expertise include customer relationship management, multi-channel customer service and support, sales processes automation, marketing and analytics, mobile and contact center solutions.
CTI CONTACT CENTER PRACTICE
Our professional services team provides consulting, integration, management and support solutions to large and medium business alike. CTI Professional Services offers the technical expertise and extensive experience needed to enable Call/Contact Center technology to strengthen the relationships between enterprise and Customers.
ERP/CRM PRACTICE
Our professional services team provides consulting, integration, management and support solutions to small and medium business alike. CRM Professional Services offers the technical expertise and extensive experience needed to enable Salesforce.com technology to strengthen the relationships between enterprise and Customers …
4prόodoς – PERFORMANCE MANAGEMENT SYSTEM
A work environment where building “training” plan calibrated on your needs and objectives, showing exactly what to do (and when), measuring at the same moment the progress and the motivation of all the Stakeholders on business processes.